CE Connect Georgia Privacy Policy

Depending on how you use CE Connect Georgia, we may collect the following categories of information.

Account Information

This may include:

• Name
• Email address
• Telephone number
• Username
• Password or authentication information
• Mailing address
• Account type
• Subscription information

Professional Information

For instructors and providers, this may include:

• Business name
• Professional title
• Biography
• Profile photograph
• Logo
• Business contact information
• Professional license information
• Provider numbers
• Certifications
• Continuing education credentials
• Course information
• Service areas
• Website and social-media links

Student and Course Information

• Course enrollments
• Course progress
• Completion dates
• Quiz or assessment results
• Certificates
• Continuing education hours
• Attendance information
• Instructor/student communications
• Other information reasonably necessary to provide educational services

Payment and Transaction Information

When you purchase a subscription, course, or other service, payment information may be processed by a third-party payment processor.

CE Connect Georgia may receive transaction information such as:

• Amount paid
• Transaction date
• Subscription status
• Payment status
• Refund status
• Chargeback status
• Last four digits or payment-method description where provided by the payment processor

We generally do not need to store full payment-card numbers on our own servers when payments are handled by a third-party processor.

Referral and Affiliate Information

If you participate in a referral or affiliate program, we may collect:

• Referral links or codes
• Referred users
• Referral status
• Conversion information
• Commission amounts
• Payment status
• Information necessary to issue or document payouts

Communications

We may collect communications sent through or to CE Connect Georgia, including:

• Support requests
• Email
• SMS
• Platform messages
• Form submissions
• Feedback
• Reviews
• Survey responses

Technical and Usage Information

When you use the Platform, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages
• Login activity
• Dates and times of access
• Approximate location derived from IP address
• Platform interactions
• Error and diagnostic data
• Cookie or similar technology identifiers

We may use information to:

• Create and manage accounts;
• Provide CE Connect Georgia services;
• Process subscriptions and transactions;
• Display professional directory profiles;
• Host and deliver courses;
• Track course completion;
• Generate certificates;
• Facilitate communications;
• Manage referrals and affiliate payouts;
• Provide customer support;
• Send transactional notifications;
• Operate CRM, booking, website, and marketing features;
• Authenticate users;
• Prevent fraud and abuse;
• Protect Platform security;
• Troubleshoot technical problems;
• Analyze Platform usage;
• Improve our products and services;
• Develop new features;
• Comply with legal and regulatory obligations;
• Enforce our Terms of Service.

Certain information submitted by instructors or providers is intended to be public.

Depending on profile settings and Platform features, publicly visible information may include:

• Instructor or provider name
• Business name
• Profile photo
• Logo
• Biography
• Credentials
• Provider number
• Course offerings
• Business website
• Business phone number
• Business email
• Social-media links
• Service area
• Business location

Users should not place information in public-profile fields that they do not want publicly displayed.

We may receive information:

• Directly from you;
• Through your use of the Platform;
• From payment processors;
• From integrated software providers;
• Through referrals;
• From publicly available professional or licensing sources;
• From business partners or service providers when permitted by law.

We do not disclose personal information simply because another company wants access to it.

We may share information when reasonably necessary with service providers that help us operate CE Connect Georgia.

These may include providers of:

• Cloud hosting;
• Databases;
• Payment processing;
• CRM technology;
• SMS services;
• Email services;
• Appointment scheduling;
• Website-building technology;
• Artificial intelligence;
• Analytics;
• Authentication;
• Customer support;
• Fraud prevention;
• Data storage.

These companies may process information only as necessary to provide their services, subject to their agreements and applicable law.

CE Connect Georgia may connect with third-party platforms such as CRM, marketing, website-building, payment, scheduling, analytics, or artificial-intelligence providers.

Information may be transmitted to those providers when necessary to perform a feature you request.

For example, information submitted through a CE Connect Georgia form may be transferred to an integrated CRM to:

• Create a contact;
• Send confirmation messages;
• Schedule appointments;
• Trigger automations;
• Manage leads.

Third-party services may have their own privacy policies and terms.

Certain Platform features may use artificial intelligence.

Information submitted to an AI-powered feature may be processed by CE Connect Georgia or by a third-party AI provider to generate the requested result.

Users should avoid submitting highly sensitive personal information to AI features unless the feature specifically requires that information and its use has been clearly disclosed.

We may use safeguards designed to limit unnecessary disclosure of information to AI providers.

CE Connect Georgia may use cookies and similar technologies to:

• Keep users logged in;
• Remember preferences;
• Maintain security;
• Understand Platform usage;
• Diagnose technical issues;
• Measure performance;
• Improve user experience.

Some third-party integrations may also use cookies or similar technologies.

Where required by applicable law, users will be provided appropriate notice or choices regarding non-essential cookies.

We may use analytics services to understand how users interact with CE Connect Georgia.

Analytics information may include device information, browser information, page views, navigation behavior, referral sources, and other usage information.

We use this information to improve Platform functionality and user experience.

We may send transactional emails concerning:

• Account activity;
• Course enrollment;
• Certificates;
• Payments;
• Subscription status;
• Security;
• Referrals;
• Service announcements.

We may also send promotional or marketing email when permitted.

Marketing emails will include an appropriate method for unsubscribing.

Opting out of marketing emails does not prevent you from receiving necessary transactional or account-related communications.

If you provide a telephone number, CE Connect Georgia may use it for communications you request or authorize.

Depending on your interaction with the Platform, messages may include:

• Account notifications;
• Appointment information;
• Course updates;
• Payment notifications;
• Referral updates;
• Customer service communications.

Marketing or automated promotional text messages will be sent only when the consent required by applicable law has been obtained.

Consent to receive marketing text messages is not required as a condition of purchasing CE Connect Georgia services where prohibited by law.

Message and data rates may apply.

You may reply STOP to applicable marketing text messages to opt out.

Payment transactions may be processed by third-party payment providers.

Payment processors maintain their own security systems and privacy practices.

CE Connect Georgia may receive transaction records needed to manage subscriptions, refunds, disputes, commissions, accounting, and customer service.

CE Connect Georgia may collect or verify professional information from public sources, including licensing or provider databases.

We may use this information to:

• Confirm identity;
• Verify professional status;
• Improve directory accuracy;
• Prevent misrepresentation;
• Help users evaluate providers.

Public professional information may remain publicly visible even when it originates from an external regulatory database.

We retain personal information for as long as reasonably necessary to:

• Maintain your account;
• Provide services;
• Maintain course or certificate records;
• Process transactions;
• Resolve disputes;
• Prevent fraud;
• Maintain required business records;
• Satisfy legal obligations;
• Enforce agreements.

Retention periods may differ depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our operational requirements.

CE Connect Georgia uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

These may include:

• Authentication controls;
• Access restrictions;
• Encryption where appropriate;
• Secure connections;
• Database permissions;
• Monitoring;
• Backup procedures;
• Third-party security tools.

No Internet-based service can guarantee absolute security.

Users are responsible for protecting their account credentials and should notify us promptly if they believe their account has been compromised.

Depending on where you live and whether applicable legal thresholds or requirements are met, you may have rights concerning your personal information.

These may include the right to:

• Confirm whether we process your personal information;
• Access personal information;
• Correct inaccuracies;
• Request deletion;
• Obtain a copy of certain personal information;
• Opt out of certain forms of targeted advertising, sale, or profiling where applicable;
• Withdraw certain forms of consent;
• Appeal certain privacy-request decisions where required by law.

These rights are subject to applicable exceptions.

To submit a privacy request, contact: support@ceconnectga.com

We may need to verify your identity before fulfilling a request.

Authorized agents may submit requests where permitted by applicable law and after required verification.

Where applicable, CE Connect Georgia will process eligible privacy requests in accordance with the Georgia Consumer Privacy Protection Act and other applicable Georgia privacy laws.

Certain rights and obligations under privacy laws depend on factors such as the size of the business, volume and type of personal information processed, nature of processing, and statutory exemptions.

Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.

CE Connect Georgia does not intend to monetize personal information merely by selling customer lists for monetary consideration.

If CE Connect Georgia engages in processing that applicable privacy law defines as a “sale,” targeted advertising, or another activity requiring an opt-out mechanism, we will provide the disclosures and choices required by applicable law.

Our use of analytics, advertising, or third-party technologies should be configured to match the disclosures contained in this Privacy Policy.

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law;
• Respond to a subpoena, court order, or lawful government request;
• Protect CE Connect Georgia or its users;
• Investigate fraud;
• Enforce agreements;
• Protect the security of the Platform;
• Address suspected illegal activity.

If CE Connect Georgia or its operating business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

CE Connect Georgia is intended for adults and professional users and is not directed toward children under 13.

We do not knowingly seek to collect personal information directly from children under 13 through general Platform registration.

If we learn that such information was collected improperly, we will take reasonable steps to delete it.

CE Connect Georgia may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of websites that we do not control.

Users should review the privacy policies of those services.

Users may be able to update certain personal information directly through their account.

For information that cannot be updated through the Platform, contact customer support.

We may retain certain historical records when required for legitimate business, legal, fraud-prevention, transaction, or regulatory purposes.

We may update this Privacy Policy when our services, technology, integrations, or legal obligations change.

The revised policy will display a new effective date.

For material changes, we may provide additional notice through the Platform, email, or another reasonable method.

For questions about this Privacy Policy or CE Connect Georgia's privacy practices, contact:

CE Connect Georgia
Operated by: CE Connect Ga
Privacy Email: support@ceconnectga.com
Support Email: support@ceconnectga.com
Mailing Address: 781 Central Ave SW, Atlanta, GA 30315
Website: www.ceconnectga.com